OLYMPIACOS FC
TERMS & CONDITIONS OF ENTRY FOR SEASON TICKETS
- Issuance of Season Ticket
- The issuance of a season ticket and subsequent access to the “G. Karaiskakis” Stadium are subject to the Terms and Conditions of Entry and the “Stadium Regulations” (see. HERE) as defined by the regulations of the Hellenic Football Federation (HFF) Superleague 1, FIFA, UEFA, the provisions of applicable legislation, as well as the decisions of State bodies regarding measures for the prevention of violence and access to stadiums in general.
1.2. Season Tickets are primarily electronic, issued through the Gov.gr Wallet application in accordance with applicable legislation, and are intended for use only by holders of the Olympiacos S.F.P. “Fan Card” (hereinafter referred to as the “Fan Card”). By applying to purchase a Season Ticket and/or by using it, the Applicant declares and guarantees to be registered in the “National Communication Registry (E.M.EP.),” a user of the Gov.gr Wallet application, a holder of the “Fan Card,” as well as any other documents that may be required by decisions of the competent Authorities (e.g., Health Authorities, etc.), and commits to presenting them if requested by the F.C. during the season or if required by decisions of the relevant State authorities.
1.3. The holder of the Season Ticket is required to comply with all the provisions of the applicable legislation, as in force, bearing in mind that OLYMPIAKOS FC is not the issuer of the ticket but provides the Season Ticket holder with the corresponding purchase code, which is activated via the Gov.gr Wallet. OLYMPIAKOS FC bears no responsibility for the use of the Gov.gr Wallet by the Season Ticket holder or for any malfunctions of the Gov.gr Wallet or any other application that may be implemented by the Greek State and concerns the entry of fans into the stadium.
1.4. OLYMPIAKOS FC reserves the right to amend these terms in compliance with the applicable legislative provisions or due to unforeseen changes in circumstances and emergencies within the meaning of Article 388 of the Greek Civil Code, and for as long as necessary, without being liable for compensation to the holders. If the above declarations are proven to be inaccurate or the ticket holder refuses to provide the relevant documents to the FC upon request, OLYMPIAKOS FC may cancel the Season Ticket without the right to compensation.
1.5. Subject to more specific terms mentioned herein, the Season Ticket is valid for all matches of the First Team of OLYMPIAKOS FC at the “G. Karaiskakis” Stadium, and only for the specific 2025/2026 season. These “Terms & Conditions of Entry” do not constitute or imply any right of the holder to retain the seat indicated on the Season Ticket or to attend any Match in any future season.
1.6. By purchasing and/or accepting and/or holding a Season Ticket and/or using a Season Ticket that provides entry to the “G. Karaiskakis” Stadium, the holder: (a) confirms that they have read, understood, and accepted these Terms & Conditions of Entry, and (b) agrees to be bound by and comply with these Terms and with the “Stadium Regulations” as applicable from time to time.
1.7. The FC may also issue “Corporate Season Tickets.” In such cases, these Terms apply both to the legal entity purchasing the ticket and to the individuals using it, subject to any more specific provisions set out in the relevant clauses.
- Use of Season Ticket
2.1. The Season Ticket is nominal (registered), personal, and for the exclusive use of its holder, and any form of resale is strictly prohibited.
2.2. Access to the stadium using the Season Ticket may not be used (nor is any form of authorization granted for such use) for advertising and/or promotional purposes (including lotteries, contests, etc.) or for any other commercial purposes without the written consent of OLYMPIAKOS FC.
2.3. The holder of the Season Ticket is responsible for the safekeeping and maintenance of the Season Ticket provided by OLYMPIAKOS FC. In the event of theft or loss of the electronic ticket, the holder must report the theft or loss with a written declaration/application to the Ticket Management Department of OLYMPIAKOS FC either as soon as it is discovered or before the start of the match, in order for the ticket to be cancelled and replaced following the procedure set by OLYMPIAKOS FC at the time.
2.4. Season Tickets obtained from third parties or any entity other than OLYMPIAKOS FC, which has the exclusive right to distribute Season Tickets, shall be considered invalid, and entry to the stadium will not be permitted to those ticket holders.
2.5. The unauthorized sale or use of a Season Ticket constitutes a criminal offense and results in criminal and administrative penalties in accordance with the provisions of applicable legislation. The FC will notify the Police if it is found that a Season Ticket has been sold or distributed illegally. The information provided to the Police may include the personal data of the actual holder, details about the violation, and information regarding the ticket purchase (including payment details), in order to identify offenders and prevent incidents at matches
2.6. Any Season Ticket that is obtained or used in violation of these Terms & Conditions of Entry, the general provisions of sports legislation, or government decisions—including but not limited to measures for the prevention of violence—shall be automatically canceled without compensation to the FC, and all rights derived from such a Season Ticket will be nullified.
2.7. A Season Ticket holder who exits the Stadium at any point on Match Day shall not be permitted to re-enter the Stadium unless the FC expressly approves such re-entry at its sole discretion.
2.8. The issuance of a Season Ticket to a minor is only permitted on the condition that a person exercising parental responsibility simultaneously purchases a Season Ticket.
2.9. The use of a child’s Season Ticket by an adult is strictly prohibited. In the event of an attempt to enter the Stadium in this manner, the Season Ticket will be canceled, and the FC shall not be obligated to reissue it or refund its value, in whole or in part. It is hereby agreed that the value shall be forfeited to the FC as a minimum contractual penalty, without prejudice to any other rights of the FC.
2.10. Any individual who attempts to use a Season Ticket in violation of the Terms and Conditions of Entry in order to gain access to, or remain within, the Stadium for a match shall be treated as having unlawfully entered the premises. Such persons may be denied entry or ejected from the Stadium for the specific match, and/or their Season Ticket may be canceled. In the event of cancellation in accordance with these terms, no refund will be issued for the remaining validity period of the Season Ticket. The FC further reserves the right to take any legal action it deems appropriate against any individual in connection with the above, including reporting to police authorities and pursuing legal claims for lost revenue resulting from unauthorized use of the Season Ticket.
2.11. Subject to the provisions of applicable legislation, the holder of a Season Ticket may transfer it to any third party free of charge via the official ticketing website of the FC (see HERE). If it is determined that such a transfer was made in exchange for payment, the FC reserves the right to cancel the Season Ticket, and the provisions of Section 2.10 shall apply accordingly.
2.12. Subject to the provisions of applicable legislation, for matches designated by the FC, a Season Ticket holder who does not wish or is unable to attend may log in to the FC’s official ticketing website (see HERE) to declare that the seat associated with their Season Ticket may be made available by the FC for that specific match only. For the avoidance of doubt, in the event of a postponement or cancellation of the match on its scheduled date, the release of the seat shall remain valid for the rescheduled date of the same match. As a reward, the ticket holder will be compensated by the FC in accordance with its “Reward Policy”.
2.15. The transfer of the Season Ticket by the holder to any third party, even if the recipient is a lawful holder of a valid Fan Card, by any means other than those described in these Terms & Conditions, is prohibited.
- Entry to the Stadium
3.1. Entry to the Stadium will be permitted during the hours announced by the FC or as published on its website or social media pages. The Season Ticket holder is responsible for staying informed about possible changes to the match schedule.
3.2. Entry to the Stadium will be allowed on the condition of:
Α. compliance with:
- these Terms & Conditions,
- the “Stadium Regulations” as published on the FC’s official website (see HERE).
- any public health measures or policies implemented by the Hellenic State,
- all applicable laws and ministerial decisions governing the issuance and use of tickets for sporting events, particularly the provisions of Law 2725/1999 as applicable (Art. 41IA, “Identification Platform for Sports Ticket Holders”), and access to or presence at the Stadium and attendance at the Match.
Β. presentation of the Season Ticket.
3.3. A Season Ticket holder who, through inappropriate, unsportsmanlike, or unlawful behavior, causes damage, wear, or destruction to property owned, managed, possessed, or operated by the FC or the stadium owner, and/or causes disciplinary or administrative penalties or sanctions to be imposed on the FC under applicable sports or other legislation, shall be personally liable to fully compensate and restore any damage—whether financial or otherwise, actual or consequential, including future damages—caused to the FC and/or its partner companies and associated individuals or legal entities. In cases where such actions are committed by a holder of a corporate Season Ticket, the legal entity that owns the ticket shall be jointly and severally liable with the ticket holder.
3.4. The FC may conduct security investigations where it has reason to believe that any of the violations described in Section 4 have occurred or may occur.
- Filming and Photography
4.1. All Season Ticket holders agree that the matches for which the tickets have been purchased are public events, and that their presence and actions within and around the Stadium where a match is held are of a public nature. Therefore, they will have no expectation of privacy regarding their presence or behavior at the matches.
4.2. The Season Ticket holder must not collect, record, use, or distribute any audio, image, recording, or depiction of the Stadium or the match (including any results, statistics, information, or other data related to the match, in whole or in part) via the internet, radio, television, or any other current or future medium, nor assist others in doing so.
- Exclusion of Liability
5.1. Olympiacos FC, KARAISKAKIS SA, and their Officials or Employees shall not be liable for:
- any loss, damage, injury, or health impairment to a Season Ticket holder or any property belonging to the Season Ticket holder within or around the Stadium or parking areas, arising from any cause,
- any losses resulting from the cancellation, postponement, or rescheduling of a match in accordance with paragraph 2, including any indirect losses or damages (such as, but not limited to, travel/accommodation expenses).
5.2. The Season Ticket holder bears sole responsibility for safeguarding their personal belongings.
5.3. Olympiacos FC shall not be liable for any issues and/or limitations in watching the match caused by (i) the location of the ticket holder’s seat and/or (ii) the behavior of other spectators.
- Personal Data
6.1. When processing personal data concerning Season Ticket holders, Olympiacos FC shall comply with the applicable National and European legal and regulatory framework for the protection of personal data, including, but not limited to, the General Data Protection Regulation (hereinafter referred to as the “GDPR”) and Greek Law 4624/2019.
6.2. Season Ticket holders understand and accept that Olympiacos FC acts primarily as the data controller of the Season Ticket holder’s personal data, in accordance with the provisions of the General Data Protection Regulation (GDPR), Greek Law 4624/2019, and more specifically as set out in the “Privacy Notice for Season Ticket Holders” as published on the official website of Olympiacos FC (see HERE) and/or at the link below
https://www.ticketmaster.gr/olympiacos/showNews.html?idNews=2000202
6.3. The Season Ticket holder declares that:
(α) All information provided in this application is correct and true, and undertakes the obligation to notify Olympiacos FC in writing of any changes to this information.
(β) They are aware that Olympiacos FC collects, maintains, and processes their personal data as included in the application, in accordance with the General Data Protection Regulation (GDPR), Law 4624/2019, in conjunction with the provisions of article 41C of Law 2725/1999 as in force, and the relevant “Privacy Notice for Season Ticket Holders,” which they have read and fully understood.
6.4. The Season Ticket holder also consents to Olympiacos FC using their personal data for advertising purposes, for research, for the promotion/advertising of partner businesses and sponsors, for public interest reasons in the field of public health, as well as for sending any informational material to their home, work, or email address, or for contacting them for the above-mentioned purposes.
6..5. Where the processing of the Season Ticket holder’s personal data is based on consent, they have the right to withdraw their consent at any time by contacting: amr@olympiacos.org. From the moment of withdrawal, Olympiacos FC will cease the specific activity for which consent had previously been given, without the withdrawal affecting the lawfulness of the processing based on consent before its withdrawal.
6.6. The Season Ticket holder may exercise their rights by sending a registered letter to the Ticket Management Department of Olympiacos FC (Olympiacos FC Ticket Management Department, “G. Karaiskakis” Stadium, Karaoli-Dimitriou & Sofianopoulou, 18547 Piraeus), or by sending a statement via fax to 210-4800935, or by emailing amr@olympiacos.org. Contact details of the Data Protection Officer are available HERE.
- Unforeseen Conditions
7.1. Subject to the provisions of the law and decisions of the competent authorities regarding the adoption of preventive measures against violence and access to stadiums, the Season Ticket allows the holder to watch the match from the seat specified on the Season Ticket. In the event of a change of venue due to a penalty or for any other reason, the rights of the holders will be transferred—subject to conditions and in the order of priority in case of limited capacity—to the stadium where the team will play.
7.2. The FC cannot guarantee that a match will take place at a specific time or date and will not be responsible for any changes to the time or date of any match. The Hellenic Football Federation (HFF), Super League 1, and UEFA reserve the right to change the schedule of competitions (day, time, or even the venue of the matches) due to unforeseen conditions or decisions by the competent authorities for security reasons. The holder of the Season Ticket is obligated to stay informed regarding the days and times of the matches.
7.3. In the event that a match or matches of OLYMPIACOS FC are played behind closed doors, either due to a penalty on the team’s stadium or for any other reason, Olympiacos FC will bear no responsibility for compensation to the Season Ticket holder.
7.4. OLYMPIACOS FC may, at its sole discretion and without any penalty, change the seat specified on the Season Ticket (at the time of purchase) by offering the holder a different seat within the same stand, or may deny entry to the stadium, in the event that legislative restrictions are imposed or specific conditions regarding access rights to stadiums are introduced, including changes in the percentage of fans allowed to enter the stadiums for domestic and international matches, and for as long as such restrictions are in effect.
- General Terms
8.1. The invalidity, in whole or in part, of any provision of these Terms and Conditions shall not affect or impair the remaining provisions, which shall continue to be in full force and effect.
8.2. Any delay by the FC or failure to exercise any right provided under these Terms or by law shall not constitute a waiver of that right.
8.3. The FC reserves the right to change these Terms from time to time and will publish such changes on its website if they materially affect the rights of the holder as a consumer.
8.4. All information and assurances provided by the holder of the Season Ticket at the time of acquiring the ticket are accurate and reflect the truth.
I have read and acknowledged these terms. □